Privacy Policy

feltbreath is a small made-to-order business. We collect and use only the information reasonably needed to operate the website, make and deliver orders, respond to customers, and meet applicable legal obligations.

We do not sell personal information. We do not receive or store your complete PayPal payment credentials.

Information we collect

When you place an order, join an email list, submit a form, or contact us, we may receive your name, email address, telephone number, billing and delivery address, order details, bracelet configuration, gift message, and correspondence.

Squarespace may also collect technical information needed to operate the site, including device, browser, IP address, cookie, security, and usage information.

How we use information

We use information to process and fulfill orders, record custom bracelet instructions, arrange delivery, answer questions, provide customer service, prevent misuse, maintain business records, and comply with legal obligations.

Marketing messages are sent only where you have chosen to receive them. You can unsubscribe using the link included in those messages.

Service providers

Our website and online store are hosted by Squarespace. Squarespace processes information needed to provide website, commerce, cart, security, and related services.

Payments are processed by PayPal. PayPal receives and handles payment information under its own privacy terms. Delivery providers receive the details needed to deliver an order. We may also use professional advisers or service providers where reasonably necessary to operate the business or comply with law.

Cookies and analytics

Squarespace and connected services may use essential cookies for security, cart, checkout, and core website functions. Optional analytics or marketing technologies, if enabled, will be managed through the website's consent tools where required.

You can control cookies through your browser and any consent controls shown on the site. Disabling essential cookies may prevent parts of the store from working.

Retention and security

We keep personal information only for as long as reasonably needed for the purposes described here, including order fulfillment, customer service, recordkeeping, dispute handling, and legal obligations.

We use reasonable administrative and technical measures, but no method of internet transmission or storage can be guaranteed completely secure.

Your choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses. These rights may be subject to legal exceptions.

You may also unsubscribe from marketing messages at any time. We may still send non-marketing messages relating to an order or customer-service request.

Contact

For privacy questions or requests, contact feltbreath through the contact form on this website. We may need to verify your identity before completing certain requests.

This policy applies to feltbreath. For privacy questions or requests, please contact us at contact@feltbreath.com.